SHIPPING AND RETURNS POLICY 

We ship domestically within Australia.  At this time International postage is not provided. Orders are dispatched within 7 business days. During sales and promotional periods, dispatch may take the full 7 business days due to increased order volumes.

Once dispatched, shipping time will vary depending on the type of shipping selected.
Standard shipping parcels are sent via Australia Post at a cost specified in your checkout.

Standard Shipping: Usually arrives within 3–5 business days after dispatch.

Express Shipping: Usually arrives within 2–3 business days after dispatch.

Delivery timeframes are estimates provided by Australia Post and cannot be guaranteed.

Free Shipping over $98.00

If you request a parcel be left unattended, you acknowledge that you do so at your own risk. Once a parcel has been delivered to your nominated address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept delivery of your parcel or feel that your address is unsafe to leave a parcel unattended, we recommend sending your order to a work address. If you are providing a work address, please always include the level (if a multi storey building) and the name of the company as Australia Post will return to sender if you do not make these details clear.   

We can redeliver parcels where the address is incomplete, or has been incorrectly provided, however this will incur an additional delivery charge.  Please note that the delivery times specified are approximate and as provided by Australia Post. We cannot guarantee these delivery times.  

contact@okkiyo.com.au